• International Orders Welcome!

    International Orders Welcome!

    Call +39 0522943564

  • We dispatch with International Couriers

     






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water rower rovere

Bowflex M7

 

 

 

 

 

TERMS OF SALES

On-line purchases on the site www.fitmax.it


Fit Max S.r.l. delivers its products throughout the country via the courier Bartolini or DHL

You can make an order at Fitmax in different ways:

• Using the site www.fitmax.it
• By e-mail at ordini@fitmax.it
• By fax to the number 0522/946562 by downloading the order form
• By telephone 0522/943564

Delivery times range from 1 to 5 working days.
Sometimes the retrieval of some items may result in a shipping delay of a few days.


Payment methods:


For orders made on the site www.fitmax.it  we accept the following payment methods:

* By credit card using Visa, Mastercard, Diners Club and American Express.

The system of payment by credit card is guaranteed by the CIM ITALY circuit, through a protocol with 128-bit encryption SSB, called Verified by Visa - Mastercard Secure Code

This system requires you to enter the CVV2 code (printed on the credit card), the name of the holder and the expiration date of the Credit Card.

Your credit card will be charged exclusively after checking the order, billing and shipping of the latter.
This way you will be charged only after the order is fulfilled and the your items shipped.

If the order is not processed within seven days the amount will be automatically withdrawn. If the order is cancelled for any reason Fitmax S.r.l. will wire the amount back to the cardholder's current account. Purchases may be made only by the cardholder .
To further ensure the security of transactions is necessary to release a landline phone number (not cell phone).

Fitmax agrees to deliver the goods even at a different address, but only after further checks.
With absolute discrection, Fitmax reserves the right, however, to require additional guarantees to the buyer.
The credit card information may be provided via telephone.


 * Through Paypal

You can pay with your credit card, your prepaid card or the balance in your PayPal account.
The transaction will take place on the Paypal server (VeriSign secured): the card details are 100% safe.
Fitmax S.r.l. is not in any way aware of the data relating to credit cards.
The system also allows payment with Paypal prepaid cards POSTEPAY type (system-Visa Electron)


* Through bank transfer  - to pay in advance - in favour of:

Fit Max S.r.l.

Banca Popolare Emilia Romagna
Aug. 12 Via F.lli Cervi No. 169
Reggio Emilia
Current Account No. 1237600 - Registered to Fitmax Srl
ABI 05387 - CAB 12812 - CIN "M"
P.IVA 02092530357
IBAN: IT38M0538712812000001237600
SWIFT: BPMOIT22RE1


A copy of the transfer must be sent by fax to n ° 0522/946562 or by e-mail at ordini@fitmax.it


Customer's rights


Fit Max S.r.l. recognizes the right of withdrawal as provided by law.
The deadline to exercise this right is 10 days after the purchase as required by law.
By that date, the customer is required to send a written and signed by registered letter, letterhead with the following information:
Fit Max S.r.l. - Via F.lli Cervi 169 / O - Reggio Emilia
Att.ne Internet Sales Manager Mr. Olmi - olmi@fitmax.it
The letter must state the bank (bank name, name of the agency, ABI, CAB code, account number) where the customer wants to receive the credit of the amount paid for the purchase of goods returned.
This letter can also be sent by fax to the number 0522/946562

Right of withdrawal:

Fit Max S.r.l. recognizes the right of withdrawal as provided by law.
The deadline to exercise this right is within 10 days from the purchase as required by law.

Together with the letter the customer is required to send through courier, the goods available in appropriate packaging so to ensure the integrity of the goods during transport.
This packaging, as the written notice must be sent within 10 days of receipt of goods purchased at the same address indicated above for the dispatch of the letter.
Within 20 days of receipt of the letter and the goods, Fit Max Srl will make the transfer of credit for the exact amount the customer has paid for the purchase of merchandise (including any shipping costs) on the bank by the customer.
The only expense that the customer has to bear therefor to exercise the right of withdrawal is the shipping cost for sending the letter and the cost of shipping the goods at our office.
 

WARNING: THE RIGHT OF WITHDRAWAL DOES NOT APPLY TO THE FOLLOWING CATEGORIES OF PRODUCTS:

Sauna and turkish bath (as built specifically commissioned by the customer)
Screenprinted sportswear (sports jerseys, clothing for martial arts)
Creams of all kinds (Sun Australian Gold Natural Creams or Project), as sealed products
Tanning or aesthetics machines (solarium - liposuction - stimulators - magnetic therapy - massage - hair removal) as sterile products for individual use.
Billiard and foosball Professional: as products tailored to the customer with customization of the coin
Customer Companies, holders of VAT


How to return the goods

The purchased goods must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables, etc..). To limit damage to the original package, we recommend, when possible, to put it in a second box. We also reccomend to apply to the package the label provided by Fitmax, showing the RMA number (code of merchandise authorized withdrawal). Do not attach in any cases labels or tape directly on the original packaging of the product;
The expedition, until the certificate of receipt in our warehouse is under the responsibility of the customer;
Fitmax is not responsible in any way for damages, theft / loss of goods returned by uninsured shipments.


When does my claim of withdrawal decay?
The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), and in cases Fitmax notices: partial use of the property and of any supplies or missing parts
The lack of external and / or internal packaging;
The absence of integral elements of the product (accessories, cables, manuals, parts, ...);
The product is damaged for causes other than its transport
In the case above, Fitmax will return to sender the property purchased by charging the same shipping costs
May not exercise the right to cancel customers who purchase with VAT

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